In the interest of improving communications between the Club and its fans, Leicester Riders Basketball Club have engaged in open conversations with its official supporters club and individual fans in recent months.
After listening to your comments and queries, the Club has committed to various changes, and is able to provide answers to some of the specific enquiries that have been made.
Below, you can find answers to some of your most frequently asked questions.
Please note, further comments will be made in the near future regarding our game night car parking arrangements.
We appreciate your feedback, and will look to make additional improvements to your fan experience throughout the season.
Questions and Answers
Q: At the first game of the season we played in a black kit. Will we be playing in this kit at home this season?
A: As shared by Super League Basketball there has been a delay in teams receiving their official kits and an interim solution was put in place. For this season our kit colours will be Red and Black, therefore, once we receive our official kits the vast majority, if not all our home games will be played in our Red kit whilst our Black kit will feature primarily in our away games.
Q: Will we be able to purchase our new kit soon?
A: Once we receive our new official kits we will be able to order the replica kit for fans. Due to the wide range of sizes that will be available we have made the decision for all kit to be available on pre-order. If you want to guarantee your kit and be the one of the first to receive it you can pre-register by emailing [email protected] with your full details and kit size, pricing will be confirmed shortly.
Q: The atmosphere at the game was poor and there was no commentary. What happened and what are the plans for the future?
A: We share your disappointment of the events on Friday night. It fell well short of the standards we aspire to and want to deliver for existing and new fans. Arrangements with our planned commentator fell through with short notice, and while we worked hard to find an alternative on the day and thank our team for stepping up to fill the role last minute, we understand that this had a negative impact on the game night atmosphere. In addition, our musical support faced unexpected in-game restrictions upon request from a game official, all far from ideal. We are focussed on addressing these issue for our next home game and are confident that we will meet expectations of supporters. We appreciate the understanding of those that have been in contact regarding this issue.
Q: Where were the Cheerleaders? Will they be part of the game night experience this season?
A: During the offseason we undertook a detailed review of all our existing arrangements and partnerships. We want our events to reflect the community that we live in and attend the games and bring the multi cultural aspect which is at the heart of Leicester. Following detailed discussions with the Cheerleader representative it was a mutual agreement that they would not form part of the game day experience for this season. We will be bringing a range of pre and half time entertainment this season and will update you as we progress through the season.
